|My Role:||User Research, UX Design, Concept creation, Client management, Documentation|
Municipality of Amsterdam, Informaat
4 Master Students
|Tools:||Notion, Slack, Pen and Paper, Otter.ai, Microsoft Excel, Keynote, Adobe Illustrator, Adobe Indesign|
The goal of the Municipality of Amsterdam is to be leading the energy transition in the Netherlands and in Europe. The local innovation in energy transition lacks a clear direction, is fragmented and often invisible. In order to achieve its ambitions, the municipality has to better organize how this innovation process happens.
User flows that suggest how to perform crucial actions were developed. The example above is about proposing a new project on the platform. The flows are inspired by best practices found on existing platforms (such as IDEO) as well as specific needs of the target audience and the vision of our clients.
For the flow from first visit to project participation, we designed example screens for a mobile application structure. Partly they were used for an interactive prototype that present the platform features in a more tangible matter.
The clients were excited about the outcome of the six week project. They decided to take our findings and outcomes further and launch a bigger project together. To summarize our process, findings and outcomes for them, we created a digital process book.